CfL Caseworker...
CFL Caseworker is available for use by Labour elected representatives, their staff, and left-of-centre or politically neutral NGOs/charities. The program was first released in 1990 and has been continually improved to ensure it meets the specific needs of its users. CFL Caseworker is used by the overwhelming majority of Labour MPs, MSPs and Welsh Assembly members.
CfL Caseworker’s core features:
- Records and tracks all casework and policy information;
- Links directly to Microsoft Word, to produce individual or bulk mailings;
- Scans incoming mail and imports emails directly into a case record; helping you achieve a paperless office;
- Can be networked ensuring multipul offices have access to the same case information;
- Works on a laptop for mobile casework;
- Has an encripted database to keep you data safe;
- Updated through downloads from our website;
Core support features:
- Support that’s convenient for you, by phone, remote access, email or site visits;
- Monthly training courses, click here to sign up;
Interested in using CfL Caseworker? Labour elected representatives, click here. Non-labour inquires, email: cfl_admin@new.labour.org.uk.
Technical support...
Labour Party products are designed to be easy to use. However, from time to time party members need a little help. The CfL helpdesk is there to assist with your technical problems related to party products or advise on how to optimise your use of them.
The products we are able to help Labour Party users with include:
- Web Creator;
- Contact Creator;
- Print Creator;
- Membersnet;
- CfL Caseworker;
Products we are able to help non-Labour Party users with:
What the helpdesk can help Labour Party users with
The service aims to give all the telephone help you need to keep your office systems working at all times. You can call us when:
- You need to carry out a task with the computer but can't remember how to do it;
- Your programmes are crashing or showing error messages;
- You need to install programs on a new machine;
- Your computer has crashed and corrupted data;
- You have any other kind of problem with your computer;
- We aim to give you the peace of mind of knowing that help is always available.
What the helpdesk can't help Labour Party users with?
- Repair of faulty hardware;
- Programs other than CfL Caseworker, Contact Creator, Web Creator, Print Creator and Membersnet;
- Problems with the network systems provided by the Parliament/Assembly;
Need support? Click here.
