CFL Caseworker
About CFL Caseworker
CFL Caseworker is available for use by Labour elected representatives, their staff, and left-of-centre or politically neutral NGOs/charities. The programme was first released in 1990 and has been continually improved to ensure it meets the specific needs of its users. CFL Caseworker is used by the overwhelming majority of Labour MPs, MSPs and Welsh Assembly members.
CFL Caseworker’s core features:
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- Records and tracks all casework and policy information;
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- Links directly to Microsoft Word, to produce individual or bulk mailings;
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- Scans incoming mail and imports emails directly into a case record, helping you achieve a paperless office;
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- Can be networked ensuring multiple offices have access to the same case information;
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- Works on a laptop for mobile casework;
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- Has an encrypted database to keep your data safe;
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- Updated through downloads from our website.
Core support features:
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- Support that’s convenient for you, by phone, remote access, email or site visits;
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- Monthly training courses, click here to sign up.
Interested in using CFL Caseworker? Labour elected representatives, click here. Non-Labour enquiries email:cfl_admin@labour.org.uk.
Technical support
Computing For Labour offers technical support for users of the CFL Caseworker programme.
What the helpdesk can help CFL Caseworker users with
The service aims to give all the telephone help you need to keep your office systems working at all times. You can call us when:
- You need to carry out a task with the computer but can't remember how to do it;
- Your programme is crashing or showing error messages;
- You need to install the programme on a new machine;
- Your computer has crashed and corrupted data;
- You have any other kind of problem with your computer.
We aim to give you the peace of mind of knowing that help is always available.
What the helpdesk can't help CFL Caseworker users with?
- Repair of faulty hardware;
- Programmes other than CFL Caseworker;
- Problems with the network systems provided by the Parliament/Assembly.
Need support? Click here.
